Shipping Policy

Overview

Paramanna House delivers dry fruits, nuts, seeds and related products across India, subject to courier serviceability in your area. This Shipping Policy explains how we process, dispatch and deliver your orders.

Shipping Coverage

We offer Pan India delivery on orders placed through our website. Delivery availability may depend on your pin code, courier partner coverage, and local operational conditions.

If we are unable to deliver to your location, we will inform you before or after order placement, as applicable.

Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing it for dispatch. Order processing includes verification of order details, product availability, and packaging.

Orders are typically processed on working days. Orders placed on holidays or outside business hours may be processed on the next working day.

Estimated Delivery

Estimated delivery timelines are provided as a general guide and may vary based on your delivery location, courier availability, weather conditions, holidays, festivals, and other operational circumstances.

Delivery timelines are estimates only and are not guaranteed unless explicitly stated for a specific offer or service at the time of purchase.

Shipping Charges

Shipping charges, if applicable, will be shown during checkout before you confirm your order. Orders above ₹999 may qualify for free shipping, as displayed on the website.

Any applicable shipping fees will be included in your order summary at checkout.

Delivery Address

Please provide a complete and accurate delivery address, including name, phone number, address line, city, state, and pin code. Paramanna House is not responsible for delays or failed delivery caused by incorrect, incomplete, or inaccessible addresses provided by the customer.

Please ensure someone is available at the delivery address to receive the shipment, or provide appropriate delivery instructions where possible.

Order Tracking

Once your order is dispatched, tracking information may be shared with you via SMS, email, or through our Track Order page, depending on courier availability and the details provided at checkout.

You can also visit our Track Order page on the website to check the status of your shipment using your order number and registered mobile number.

Delays

While we work to dispatch orders promptly, delivery delays may occur due to factors beyond our control, including courier disruptions, remote locations, adverse weather, public holidays, or high-demand periods.

If your order is significantly delayed, please contact our customer support team for assistance.

Incorrect or Incomplete Address

If a shipment cannot be delivered due to an incorrect or incomplete address, the courier may attempt re-delivery or return the package to us. Additional shipping charges may apply for re-dispatch in such cases.

Damaged Package

If you receive a package that appears damaged, tampered with, or leaking, please note the issue at the time of delivery where possible and contact us promptly with your order details and supporting photographs.

We will review the case and assist you in accordance with our Cancellation & Refund Policy.

Delivery Issues

If you face any issue with delivery — including non-receipt, partial delivery, or product condition concerns — please contact us within a reasonable time with your order number and details of the issue.

Contact Support

For shipping-related queries, please visit our Contact Us page, call us at +91 98765 43210, or email [email protected].